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Warehouse Automation Project Manager

2 months ago

Laredo, Texas, United States Expeditors Full time
Job Description

Company Overview

At Expeditors, we're not just in the shipping business - we're in the information business. Our global supply chain management expertise is built on a foundation of professionalism, leadership, and a friendly environment that fosters innovation and customer service.

Key Responsibilities

  • Department Leadership
    • Lead and manage the Distribution/Warehouse Department's processes, systems, and tools to achieve defined goals.
    • Implement and measure technical expertise, infrastructure, and personnel to drive efficiency and operational excellence.
  • Administration and Personnel Management
    • Design and establish a structure to cover operational needs, considering future growth.
    • Manage service execution within the team, ensuring proper staffing, structuring, and organization.
    • Supervise staff turnover, conduct regular interviews, and manage resource needs.
    • Manage timely and effective staff evaluations and reviews, providing feedback, coaching, and mentoring.
    • Ensure all staff members complete annual training and manage staff growth in skills and expertise.
    • Own personal development, prepare, and execute on goals.
    • Build healthy cross-functional relationships, promote team spirit, and ensure a healthy work environment.
    • Ensure company controls, policies, procedures, processes, applications, tools, and systems are understood and implemented.
    • Monitor issues, identify root causes, and address them sustainably.
    • Assist in establishing and executing departmental goals and expectations, monitoring progress.
  • Warehouse Automation
    • Manage capacity and drive efficiency.
    • Conduct weekly department meetings and regular meetings with other departments and project stakeholders as needed.
    • Ensure strong knowledge and proper use of all Expeditor systems and tools, especially the EDMS system.
    • Contribute to a global operational standard, creating and protecting Best-in-Class operations.
    • Focus on establishing efficiency in operational processes, systems, and tools, improving productivity and quality through data analysis and technology solutions.
    • Review records and reports to determine reasons for discrepancies and recommend remedial actions.
    • Coordinate with Distribution and Warehouse teams to identify opportunities for quality, service, and profitability improvements.
    • Prioritize problem areas within Distribution and Warehouse operations through communication and observation.
    • Coordinate with other department managers to create awareness and ensure alignment with process improvements.
    • Determine and recommend enhancements for systems and tools to meet cost and service goals.
    • Develop and manage work breakdown structures and project plans, ensuring adherence to scope, schedule, and progress.
    • Ensure the development and implementation of productivity indicators, such as dashboards, monitors, and reports.
    • Monitor the efficiency of existing tools and systems, evaluating results to identify potential discrepancies.
    • Work with District Business Operations and IS to ensure proper development and automation, aligning with core systems.
    • Collaborate with Regional Manager, Business Operations, to implement processes and systems, building consistency across districts and globally.
    • Introduce new processes to operations, pursuing relentless efficiency.
    • Receive and roll out new operating systems and related tools, providing meaningful feedback.
    • Review records and reports for accuracy and compliance with established procedures.
    • Work with Distribution Manager to ensure compliance with policies and procedures, assisting in OPA's and CAPAS.
    • Develop optimum efficient processes without sacrificing compliance, oversight, or controls.
    • Develop and/or update procedures to ensure efficient operation and utilization of office equipment.
    • Escalate necessary issues to District or Branch Manager.

Qualifications

  • Education
    • Bachelor's degree in Computer Engineering or Business Administration or equivalent combination of education and experience.
  • Experience
    • 3-5 years of experience in Operations, Business Operations, and/or IS, including experience successfully leading teamwork projects, efficiency tools development, and/or operational process enhancements.
    • Two years of supervisory experience preferred.
  • Leadership Style
    • Exhibit a leadership style that empowers, coaches, mentors, and fosters a cohesive team environment, prioritizing employee satisfaction.
  • Customer Satisfaction
    • Customer satisfaction-oriented.
  • Interpersonal and Communication Skills
    • Strong interpersonal and communication skills, ability to communicate at all levels, written and oral communication, and presentations.
  • Organizational Skills
    • Strong organizational skills, ability to juggle multiple priorities effectively.
  • Project Management Skills
    • Strong project management skills, including planning, risk management, time management, and organization of information.
  • Problem-Solving and Business Analytical Skills
    • Problem-solving and business analytical skills.
  • Process Fundamentals
    • Understanding of Process Fundamentals.
  • Expeditors Products and Services
    • Knowledge in Expeditors Products and Services.
  • Language Skills
    • English and Spanish fluency.
  • Culture
    • Commitment to Exemplify our culture at all times.