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Part-time Server Position

2 months ago

Charlottesville, Virginia, United States Kimpton Hotel Full time
About the Role

We are seeking a highly motivated and enthusiastic Part-time Server to join our team at Kimpton The Forum Hotel. As a Part-time Server, you will be responsible for providing exceptional customer service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Provide quality customer service by demonstrating excellent knowledge of our menu items and restaurant operations.
  • Serve food and beverages to guests in a punctual, courteous, efficient, and accurate manner.
  • Act as an advocate for the restaurant, creating ridiculously personal experiences for our guests and developing relationships that will compel them to return.
  • Support and assist your team members while maintaining a clean, safe, and organized work environment.
  • Receive and take guest orders, process them in our POS system quickly and accurately.
  • Prepare and serve meal accompaniments to guests, ensuring their experience is exceptional.
  • Learn and maintain product knowledge of our food, wine, and beverage menu, as well as general restaurant knowledge.
  • Ensure guests have an enjoyable and memorable experience, and relay any complaints to management.
  • Perform sidework, open bottled wine for guests, and assist with setting and bussing tables.
  • Attend all company and restaurant required trainings and meetings.
Requirements
  • 1 year of experience in a similar or supportive role is preferred.
  • Food Handler and Alcohol Awareness Certifications (if applicable).
  • Able to prioritize multiple tasks in a dynamic environment.
  • Able to learn, retain, and present product, menu, and allergy information to guests.
  • Knowledge of or ability to learn our restaurant POS system is required.
  • Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
  • Excellent communication and presentation skills.
  • Passion for crafting and personalizing guest experiences.
  • Highly motivated and flexible with the ability to take initiative.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.
What We Offer

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities, and genders.