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Customer Service Representative

2 months ago


Auburn, Massachusetts, United States Fit Factory Full time
Job Opportunity at Fit Factory

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our staff, you will be responsible for providing exceptional service to our members and guests.

Key Responsibilities:
  • Member Services: Greet and assist members and guests, providing information about our facilities and services.
  • Front Desk Operations: Manage the front desk area, ensuring a clean and organized environment.
  • Communication: Respond to member inquiries and resolve any issues in a timely and professional manner.
  • Administrative Tasks: Perform administrative duties, such as processing membership applications and maintaining accurate records.
Requirements:
  • Education: High School Diploma or Equivalent required.
  • Experience: At least 6 months of face-to-face retail customer service experience.
  • Skills: Average to above-average computer skills and excellent communication skills.
What We Offer:
  • Competitive Pay: A competitive salary and benefits package.
  • Flexible Schedule: A flexible schedule to accommodate your needs.
  • Opportunities for Growth: Opportunities for professional growth and development within our company.