Concierge Ambassador
1 week ago
Middletown, Delaware, United States
Meadowcrest at Middletown
Full time
Meadowcrest at Middletown offers a competitive salary of $45,000 per year for this exciting opportunity.
Job Description:This position is responsible for promoting and guarding the community property and assets against fire, theft, vandalism, and illegal entry by unauthorized persons while meeting and/or exceeding service standards.
Duties and Responsibilities:- Conducts regular safety and security inspections of all community property to include common areas, resident corridors, parking areas, and perimeter access.
- Patrols community buildings and grounds as scheduled, may be required to register at watch stations to record the time of inspection.
- Examines doors, windows, and gates to ensure that they are secure.
- Patrols community property to prevent and discover activity in violation of criminal, fire, or safety codes.
- Watches for, and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured.
- Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property.
- Investigates all incidents and suspicious occurrences, filing incident report appropriately.
- Responds to all security calls and complaints, taking necessary action, and handling on-scene emergencies until relieved by a Supervisor.
- Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery, and property.
- Secures and unlocks areas and buildings in accordance with policy and community expectations.
- Notifies appropriate agencies in situations where their emergency response and support is necessary.
- Sounds alarmed and/or calls policy/fire department in case of fire or presence of unauthorized persons.
- Assists in emergency response procedures as per community policy.
- Ensures outside furniture or fixtures are secure in the event of inclement weather.
- Schedules transportation for residents in accordance with policy.
- Carries out telephone answering and reception duties as required.
- Takes complete messages with pertinent information and communicates messages to the intended recipient.
- Greets residents and visitors. Answers inquiries and gives directions.
- Maintains and keeps desk and entry area neat and organized.