Concierge Ambassador

1 week ago


Middletown, Delaware, United States Meadowcrest at Middletown Full time

Meadowcrest at Middletown offers a competitive salary of $45,000 per year for this exciting opportunity.

Job Description:

This position is responsible for promoting and guarding the community property and assets against fire, theft, vandalism, and illegal entry by unauthorized persons while meeting and/or exceeding service standards.

Duties and Responsibilities:
  • Conducts regular safety and security inspections of all community property to include common areas, resident corridors, parking areas, and perimeter access.
  • Patrols community buildings and grounds as scheduled, may be required to register at watch stations to record the time of inspection.
  • Examines doors, windows, and gates to ensure that they are secure.
  • Patrols community property to prevent and discover activity in violation of criminal, fire, or safety codes.
  • Watches for, and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured.
  • Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property.
  • Investigates all incidents and suspicious occurrences, filing incident report appropriately.
  • Responds to all security calls and complaints, taking necessary action, and handling on-scene emergencies until relieved by a Supervisor.
  • Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery, and property.
  • Secures and unlocks areas and buildings in accordance with policy and community expectations.
  • Notifies appropriate agencies in situations where their emergency response and support is necessary.
  • Sounds alarmed and/or calls policy/fire department in case of fire or presence of unauthorized persons.
  • Assists in emergency response procedures as per community policy.
  • Ensures outside furniture or fixtures are secure in the event of inclement weather.
  • Schedules transportation for residents in accordance with policy.
  • Carries out telephone answering and reception duties as required.
  • Takes complete messages with pertinent information and communicates messages to the intended recipient.
  • Greets residents and visitors. Answers inquiries and gives directions.
  • Maintains and keeps desk and entry area neat and organized.