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Technical Services Specialist III

2 months ago

Orangeburg, South Carolina, United States Orangeburg-Calhoun Technical College, SC Full time
Job Summary

Orangeburg-Calhoun Technical College, SC is seeking a highly skilled IT Support Specialist III to join our team. As a key member of our technical services department, you will be responsible for providing top-notch technical support to our staff and students.

Key Responsibilities
  • Provide technical assistance to assigned areas and end-users by troubleshooting software and hardware problems.
  • Install and configure personal computers, printers, and other peripheral devices.
  • Perform general maintenance and repair on end-user and IT equipment.
  • Participate in various short-term projects as a participant or team leader.
  • Assess user requirements and automation needs.
  • Provide training to users on equipment and systems software.
  • Provide backup support for the network, including wireless, workstations, printers, and communication hardware and software.
  • Adhere to established policies, procedures, and practices in the performance of assigned duties.
  • Attend technician meetings, training sessions, and conferences as required.
Requirements
  • A high school diploma and experience in office automation systems, data communication system design, installation, operation, repair, sales, or marketing, or processing of information in a data processing environment.
  • An associate's degree or bachelor's degree in computer science or a related area may be substituted for the required work experience.
  • Professional technical certifications (e.g., A+, Network+, Security+) are preferred.
Working Conditions

The incumbent could be expected to bend, stoop, squat, or stand on hard surfaces for approximately 50% of the time. Individual could be expected to lift and move equipment weighing between 20 and 80 pounds for approximately 25% of the time.

Benefits

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance, retirement and savings plan options, and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.