Park Operations Manager

1 week ago


Johnstown, Pennsylvania, United States KIDS EMPIRE Full time
Park Supervisor Job Description

At Kids Empire, we are seeking a highly motivated and experienced Park Supervisor to join our team. As a Park Supervisor, you will play a key role in ensuring the smooth operation of our park, providing an exceptional experience for our guests, and maintaining high standards of customer service.

Key Responsibilities:
  • Supervise staff to ensure they perform their job duties satisfactorily and achieve production goals.
  • Assist the Park Manager with training, developing, and auditing.
  • Foster a positive and collaborative work environment among park staff.
  • Audit schedules and requests needed approval from the Park Manager.
  • Opens and closes the park via using keys or a code.
  • Communicate any guest or employee issues to the Park Manager.
  • Operate the check-in process by having guests sign the liability waiver, guest information, and manage the cash flow.
  • Organize the refrigerator with drinks, snacks, chips, and ice cream.
  • Check snack inventory and order snacks from specified vendors to replenish stock.
  • Walk the floor regularly to monitor for unsafe hazards and ensure guests are following park attendance rules.
  • Clean restrooms and sanitize all park structures, tables, chairs, and playground equipment.
  • Schedule and coordinate family events and assist with event operations.
Requirements:
  • High school diploma or equivalent qualification required.
  • Ability to work weekends and holidays.
  • Able to work with children.
  • Operate an iPad.
  • Good communication skills, customer service skills, and conflict resolution skills.
  • Leadership skills.
  • Strong organizational skills.
  • Ability to make effective decisions in a fast-paced environment.
  • Prioritizing guest satisfaction and continuously improving services.
  • Demonstrating a commitment to safety and emergency preparedness.
  • Work independently.
  • Read and write in English.
Benefits:
  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.
Work Environment:

Our park is a fast-paced and dynamic environment, and we are looking for someone who can thrive in this setting. As a Park Supervisor, you will be working in a team environment, interacting with guests and staff, and ensuring the smooth operation of the park.

About Kids Empire:

We are a fast-growing children's indoor playground facility with abundant growth opportunities. With 43 locations across 11 states and growing, we are committed to providing an exceptional experience for our guests and creating a positive and collaborative work environment for our staff.


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