Customer Service Associate
4 days ago
Job Summary
We are seeking a Customer Service Associate to join our team at Wal-Mart Stores, Inc. in Cortland, NY. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.
About the Role
You will play a major role in ensuring that customers have a positive experience when interacting with our store. This includes greeting and thanking customers, answering questions, and helping them find what they need. You will also be responsible for maintaining a clean and organized store environment, including restrooms, sales floors, and parking lots.
What We Offer
As a Customer Service Associate, you will receive a competitive hourly wage range of $15.00 to $26.00, depending on your location and experience. You will also be eligible for annual or quarterly performance incentives, as well as additional compensation in the form of premiums for specific circumstances. Our benefits package includes medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, among others.
Requirements
To be successful in this role, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and be available to assist associates across the store as needed. You should also be able to stand for long periods of time, lift up to 25 pounds, and operate equipment such as cart scanners and cash registers.
Working Conditions
This is a full-time position, requiring you to work a variety of shifts, including evenings, weekends, and holidays. You will be required to wear a uniform and maintain a professional appearance while on duty.
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