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Job Summary:

Benchmark Lanier Islands Resort is seeking a highly motivated and customer-focused Hospitality Ambassador to join our team. As a key member of our operations, this individual will be responsible for providing exceptional guest experiences and ensuring seamless service delivery.

Key Responsibilities:

• Welcome every guest with a warm and friendly smile, setting the tone for a memorable stay.
• Assist with small children seating and promptly answer the phone within three rings.
• Efficiently coordinate seating patterns and thank guests as they leave, inviting them to return.
• Be knowledgeable about the resort and its amenities, assisting with Room Service orders and To Go orders as needed.
• Work in a fast-paced environment, multitasking, prioritizing, and managing time efficiently.
• Collaborate with a high sense of urgency at all times, working well as part of a team and on individual tasks.
• Physically able to stand and move during the length of shift, with good organizational and communication skills.

What We're Looking For:

• An engaging and welcoming personality, with the ability to work under pressure in a fast-paced environment.
• A passion for creating exceptional experiences for all guests, with excellent communication skills.
• A team player who can work collaboratively to achieve common goals.

Benchmark Lanier Islands Resort is an equal opportunity employer, committed to creating an inclusive environment for all employees.