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Inventory Specialist II
2 months ago
Objective: To deliver outstanding customer service by efficiently managing product orders to ensure a well-stocked and organized department.
Key Responsibilities:
I. General Duties
- Adhere to the Core Values as outlined by East End Cooperative Inc.
- Provide exceptional service to customers and colleagues alike.
- Clearly communicate the Co-op's mission and membership process.
- Maintain familiarity with store layout, product offerings, and available services.
- Understand and follow emergency protocols.
- Stay informed about current communications, policies, and updates within the store.
- Comply with Co-op policies as detailed in the Employee Handbook.
- Demonstrate a willingness to learn and adapt to evolving job requirements.
II. Ordering Responsibilities
- Place departmental orders within designated timelines.
- Optimize inventory levels to reduce stockouts while ensuring efficient turnover.
- Ensure adequate supply of promotional and seasonal merchandise.
- Collaborate with supervisors to enhance ordering skills and resolve issues.
- Work with the department Coordinator to introduce new items and phase out discontinued products.
- Provide ongoing feedback to the Coordinator regarding customer preferences and product challenges.
- Assist in managing vendor credits and addressing issues related to damages, shortages, and returns.
- Review and verify invoices for accuracy prior to submission to the finance team.
III. Maintenance Duties
- Help maintain an appealing, fully-stocked, and organized department.
- Ensure cleanliness and proper stocking procedures are followed daily.
- Maintain neat and organized backstock at appropriate levels.
- Communicate any financial discrepancies to the finance department.
- Keep accurate records of inventory shrinkage and assist in quarterly counts.
- Perform receiving duties as needed in the absence of the Stockroom Supervisor.
- Contribute to setting annual sales, margin, and inventory turnover goals.
- Complete additional tasks as assigned.
Qualifications:
Required Skills:
- Minimum of 1 year of experience in stocking or inventory management.
- Ability to stand or sit for extended periods and lift up to 50 lbs independently, and 75 lbs with assistance.
- Capability to perform repetitive motions and navigate various physical tasks.
- Proficient in Microsoft Office Suite and internet research.
- Strong attention to detail and organizational skills.
- Excellent communication and problem-solving abilities.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as needed.
Desired Skills:
- 1 year of experience in retail ordering.
- Previous experience in receiving and inventory management.
- Familiarity with digital receiving processes.
- Experience working with food cooperatives.