Enterprise Mobility Customer Service Associate
1 month ago
At Enterprise Mobility Inc, we are seeking a Full Time Customer Assistance Representative to join our team in the Wailea Location. The ideal candidate will have excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment.
Job DescriptionThis role involves providing high-level customer service to internal and external customers, primarily face-to-face, while supporting their branch and rental needs. The representative will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
Responsibilities- Take incoming calls for reservations, rate quotes, general questions, and answers, and provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops, and other vendors.
- Manage outgoing calls for callback management, A/Rs, and miscellaneous calls as assigned.
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone.
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Customer Experience Specialist
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Full Time Customer Assistance Team Member
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Kīhei, Hawaii, United States Enterprise Mobility Inc Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Assistance Representative in the Wailea Location. In this role, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring a positive customer experience.Main ResponsibilitiesRespond to customer...
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