Restaurant Operations Manager

1 week ago

Alcoa, Tennessee, United States McDonald's Full time

Job Summary:

This is a great opportunity to start or continue a career in the restaurant industry. As a Restaurant Manager, you will be responsible for overseeing the daily operations of a McDonald's restaurant, ensuring that customers receive high-quality food and service in a clean and safe environment.

Key Responsibilities:

• Food Safety: Ensure that all food is prepared and served safely, following McDonald's quality and safety standards.

• Internal Communication: Maintain open and effective communication with restaurant staff, ensuring that everyone is aware of their roles and responsibilities.

• Inventory Management: Manage inventory levels, ordering supplies and equipment as needed, to ensure that the restaurant is always stocked and ready to serve.

• Daily Maintenance and Cleanliness: Ensure that the restaurant is clean and well-maintained, both inside and out, to provide a welcoming environment for customers.

• Managing Crew: Supervise and train restaurant staff, providing guidance and support to ensure that they are able to perform their jobs effectively.

• Quality Food Production: Ensure that all food is prepared to McDonald's quality standards, using fresh and high-quality ingredients.

• Exceptional Customer Service: Provide excellent customer service, ensuring that customers receive a positive experience every time they visit the restaurant.

• Safety and Security: Maintain a safe and secure environment for customers and staff, following McDonald's safety and security protocols.

• Scheduling: Manage staff schedules, ensuring that the restaurant is always fully staffed and ready to serve.

• Training: Provide ongoing training and development opportunities for restaurant staff, to ensure that they are able to perform their jobs effectively and provide excellent customer service.

Requirements:

• Customer Service Oriented: Provide excellent customer service, ensuring that customers receive a positive experience every time they visit the restaurant.

• Good Planning and Organizational Skills: Manage inventory levels, ordering supplies and equipment as needed, to ensure that the restaurant is always stocked and ready to serve.

• Strong Leadership: Supervise and train restaurant staff, providing guidance and support to ensure that they are able to perform their jobs effectively.

• Motivator with Great People Skills: Provide ongoing training and development opportunities for restaurant staff, to ensure that they are able to perform their jobs effectively and provide excellent customer service.

• Working Knowledge of Technology: Familiarity with McDonald's technology systems, including inventory management and scheduling software.

• Excellent Oral and Written Skills: Effective communication and interpersonal skills, with the ability to work with staff, customers, and management.

• Available to Work Different Shifts: Willingness to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Benefits:

• 401K matching

• Health Insurance

• Dental Insurance

• Paid Time Off

• Paid Vacation

• Bonus Potential

• Tuition Assistance

• 30% Discount at Participating McDonald's in US

• Free Tele-Health

• Free Uniforms

• Free Meals

Equal Employment Opportunity:

McDonald's Corporation and McDonald's USA, LLC (the Company) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

COVID-19 Safety Measures:

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

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