Hospital Customer Experience Associate

4 weeks ago


Arnold, Maryland, United States VetEvolve VA LLC Full time
Hospital Customer Experience Associate

Company Overview:

VetEvolve VA LLC is a leading provider of veterinary care services, dedicated to delivering exceptional patient experiences and fostering strong relationships with our clients.

Job Summary:

We are seeking a highly motivated and customer-focused Hospital Customer Experience Associate to join our team. In this role, you will be responsible for providing outstanding customer service, handling front-desk duties, and contributing to the overall success of our hospital.

Key Responsibilities:

  • Greeting clients and their pets, answering phones, and directing them to exam rooms
  • Scheduling appointments and confirming client information
  • Processing payments and managing medical records
  • Recommending products and services, such as prescriptions and pet care supplies

Requirements:

To succeed in this role, you will need:

  • Minimum of 2 years of experience in the veterinary field
  • Excellent communication and organizational skills
  • Ability to work effectively in a fast-paced environment

Benefits and Perks:

VetEvolve VA LLC offers a comprehensive benefits package, including health insurance, dental and vision coverage, 401(k) matching, and opportunities for professional growth and development.



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