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IT Support Specialist
2 months ago
Become an integral part of Brundage Mountain Company as a Technical Assistant. In this role, your technical skills and enthusiasm for growth will play a vital role in supporting and enhancing our company's technological infrastructure, ensuring a seamless and efficient experience for both our staff and guests.
Key Responsibilities- Hardware and Software Installation: Assist with the installation of hardware and software systems to ensure smooth operation.
- Troubleshooting and Resolution: Troubleshoot and resolve IT issues in a timely and efficient manner.
- System Maintenance: Perform regular updates and maintenance tasks on company systems to ensure optimal performance.
- Technical Support: Provide technical support to employees, ensuring they have the necessary tools and resources to perform their duties.
- Documentation: Document processes, including troubleshooting steps taken, to ensure knowledge sharing and improvement.
- System Configuration: Set up and configure new systems and applications to meet business needs.
- Customer Support: Resolve all issues customers have with their IT systems and software in a professional and timely manner.
- Compliance: Adhere to company IT policies and procedures to ensure data security and integrity.
- Technical Knowledge: Basic understanding of computer systems, networks, and software.
- Problem-Solving Skills: Ability to analyze and resolve technical issues in a logical and methodical manner.
- Communication Skills: Excellent communication skills to effectively interact with employees and customers.
- Teamwork: Ability to work well in a team environment to achieve common goals.
- Operating Systems: Familiarity with various operating systems and platforms.
- Security and Privacy: Knowledge of internet security and data privacy principles.
- Education: A degree in Computer Science, IT, or a relevant field is a plus.
- Certifications: Must be able to pass a background check.
- Physical Demands: Possess and maintain physical stamina to lift and/or carry 50 pounds to 100 pounds.
- Driver's License: Must have a valid Driver's License and pass an insurance driving history inquiry.
- Work Schedule: Willing to work a variable schedule including night shifts, holidays, and weekends.
- Weather Conditions: Able to work outdoors in adverse weather conditions.
- Physical Abilities: Able to sit, stand, walk, hike, for the duration of 10+ hour shift.
- Equipment Operation: Able to safely operate equipment including clear vision, hearing, and operating hand controls.
