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Fulfillment Center Operations Leader

2 months ago


Belton, Missouri, United States Chewy Full time

Operations Manager - Chewy

Chewy is in search of an Operations Manager for its fulfillment center. This role entails overseeing inbound and outbound processes, maintaining a secure working environment, and fostering continuous enhancement. The successful candidate will possess a Bachelor's Degree or equivalent experience, alongside a minimum of 5 years in management roles within fulfillment center or warehouse operations. Essential qualities include robust project management capabilities, a customer-focused approach, and the agility to adapt to evolving circumstances.

Key Responsibilities:

  • Oversee inbound and outbound operations within the fulfillment center
  • Lead a team comprising Area Managers and Operations Leads
  • Drive strategic planning and operational forecasting
  • Foster a collaborative team environment that promotes feedback and innovation
  • Leverage the Warehouse Management System to enhance order fulfillment efficiency

Qualifications:

  • Bachelor's Degree or Equivalent Experience
  • 5+ years of managerial experience in fulfillment center or warehouse settings
  • Proven track record in optimizing inventory and order management systems
  • Metrics-driven approach with strong project management expertise
  • Customer service orientation with a quick adaptability to change

Preferred Qualifications:

  • Experience in e-commerce
  • Certification or experience in Lean Six Sigma methodologies