Community Health Worker

We are seeking a highly motivated and compassionate Community Health Worker to join our team in Lexington, KY. As a Field-Based Health Advocate, you will play a vital role in connecting patients with the resources they need to achieve better health and well-being.

• Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care.
• Utilize company and community-based resources to establish a safe and effective case management plan for members.
• Collaborate with patients, families, and healthcare providers to ensure quality coordinated care and services are provided expeditiously to all members.
• Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services.
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members.
• Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team.
• Document all member assessments, care plans, and referrals provided.

• High School Diploma / GED (or higher) OR 4+ years of equivalent community outreach work experience.
• 2+ years of experience working within the Community Health setting in a field-based healthcare role (i.e., case management experience).
• 2+ years of experience working within the local Community, with demonstrated knowledge of culture and values within the Community and familiarity with the resources available within the Community.
• 2+ years of experience of disease management and treatment.
• Must reside in Kentucky within a commutable distance to Lexington and surrounding communities in Kentucky.
• Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI).
• Intermediate computer proficiency including MS Word, Excel, and Outlook and be able to use multiple web applications.
• Ability to travel locally approximately 50% of the time and up to 100 miles round trip with Reliable transportation, that will enable you to travel to client and/or patient sites within a designated area.
• Current and non-restricted state of Kentucky Driver's License and State-required insurance.
• Live in a location that can receive an approved high-speed internet connection or leverage an existing high-speed internet.

• Bachelor's Degree in a health-related field or social work or Health Care Administration.
• Community Health Worker (CHW) State course completion.
• Licensed Practical Nurse (LPN), Certified Nursing Assistant/Home Health Aide, Certified Medical Assistant.
• Background in managing populations with complex medical and behavioral needs.
• Experience with arranging community resources.
• Experience with electronic charting.
• Bilingual – Spanish.
• Knowledge of Medicaid population.
• Experience working in team-based care.

• Strong communication and customer service skills both in person and via phone.
• Ability to work independently and maintain good judgment and accountability.
• Demonstrated ability to work well with others.
• Strong organizational and time management skills.
• Ability to multi-task and prioritize tasks to meet all deadlines.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others.

We offer a competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage.
• 401(k) Savings Plan, Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).

We are an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.