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Mobile Sales Ambassador
4 weeks ago
At T-Mobile, we're on a mission to empower our employees to reach new heights. Our Total Rewards Package is designed to help you achieve your goals, with a competitive base salary and compensation package that sets you up for success. You'll also enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, and 401(k) plan. Plus, you'll have access to free, year-round money coaches to help you make the most of your benefits.
Job OverviewAs a Mobile Sales Ambassador, you'll play a vital role in bringing the T-Mobile brand to life within National Sales partner locations. You'll be responsible for engaging with customers, creating energy and excitement around our products and services, and building relationships that drive sales and customer satisfaction.
Key Responsibilities- Proactively engage with customers in a highly-traffic retail environment, using digital tools and effective communication to educate and showcase the value of T-Mobile solutions.
- Consistently leverage digital self-serve tools during customer interactions and the onboarding process, identifying customer needs and using solution-based selling techniques to demonstrate the value of T-Mobile products and services.
- Complete training on the T-Mobile in-store experience, new skills, products, and processes, and knowledge of systems and reference resources.
- Partner with nearby store locations to properly on-board customers, perform skills practicing, knowledge sharing, store operations, opening and closing procedures, and carry keys to the kiosk cabinets.
- Be customer-obsessed, passionate, friendly, and engaging with customers, building rapport, trust, and loyalty with every interaction.
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment preferred (Required)
- Customer Satisfaction - Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
- Team Building - Desire to be a part of the game-changing T-Mobile store team, willing to work alongside peers and store leaders, learning and sharing best practices.
- Retail Sales - Competitive drive and confidence to succeed in a fast-paced sales environment.
As a Mobile Sales Ambassador, you'll enjoy a range of benefits, including:
- Competitive base salary: $20/hour, inclusive of base pay and incentives
- Annualized incentive target of $18,000/year
- Eligibility for an Annual Stock Grant
- Access to medical, dental, and vision insurance
- Flexible spending account
- 401(k) plan
- Paid time off and up to 12 paid holidays
- Access to commuter and transit programs
Estimated Salary: $40,000 - $60,000 per year, depending on location and experience.
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about sales, customer service, and teamwork, we encourage you to apply for this exciting opportunity to join the T-Mobile team.