Restaurant Host

5 days ago


Chandler, Arizona, United States The Sicilian Butcher Full time

The Sicilian Butcher, a chef-driven neighborhood restaurant in Phoenix, is seeking a Restaurant Host to provide a positive first and last impression to our guests.

Job Summary

We are looking for a charismatic and attentive host who can create a warm atmosphere for our customers. As a Restaurant Host, you will be responsible for greeting guests as they enter and exit the restaurant, managing reservations, controlling a waiting list, providing menus, and showing guests to their seats.

Responsibilities
  • Greet customers as they enter and exit the restaurant, ensuring a warm welcome and farewell.
  • Manage reservations and take names when necessary, creating a smooth and efficient experience for our guests.
  • Provide menus to guests and answer any initial questions, showcasing our menu offerings.
  • Seat guests at tables or in waiting areas, ensuring that servers receive the right number of customers.
  • Engage with guests to ensure they're happy with food and service, addressing any concerns promptly.
  • Respond to complaints and help resolve issues in a professional and courteous manner.
  • Answer phone calls, take reservations, and answer questions about the restaurant and menu.

In this role, you will play a vital part in delivering exceptional customer service and ensuring a memorable dining experience for our guests. If you are passionate about providing top-notch service and have excellent communication skills, we encourage you to apply.



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