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Patient Registration Specialist

2 months ago


Gonzales, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time

Position Overview
As a Patient Registration Specialist, you will be responsible for the precise enrollment of patients within the Electronic Medical Record (EMR) system. This includes confirming patient details, verifying insurance benefits, collecting necessary payments, and ensuring an exceptional patient experience.

Key Responsibilities
In this role, you will:

  • Act as a subject matter expert on operational processes and protocols.
  • Serve as a 'Super User' for EMR systems utilized within the organization.

Qualifications

Experience
Applicants should possess:

  • A minimum of one year in a customer service or front desk capacity, or completion of a front office/medical office program accompanied by six months of experience in a healthcare environment.

Education
Required:

  • High School diploma or equivalent.

Essential Skills
Candidates must demonstrate:

  • A professional demeanor and outstanding customer service abilities.
  • The capacity to manage multiple tasks effectively.
  • Critical thinking skills and proven computer proficiency.
  • The ability to learn and exhibit proficiency in the Epic system during the introductory phase.