Senior Dining Operations Manager

3 days ago


Kansas City, Missouri, United States Gecko Hospitality Full time

We are a vibrant casual dining spot where culinary excellence meets a relaxed atmosphere.

Our restaurant is known for its delectable menu, friendly staff, and inviting ambiance. We provide an exceptional dining experience for our guests, and we are looking for a passionate Senior Dining Operations Manager to lead us in this mission.

As a Senior Dining Operations Manager, you will be responsible for the operation of the restaurant, ensuring that every aspect runs smoothly and efficiently. You'll lead by example, foster a positive work environment, and deliver outstanding customer service. Your goal is to create memorable experiences for our guests, while driving profitability and maintaining high standards.

Main Responsibilities:

  • Leadership: Manage and inspire a team of dedicated staff, promoting a culture of teamwork and excellence.
  • Customer Service: Ensure every guest receives exceptional service, addressing any concerns promptly and professionally.
  • Operational Management: Oversee daily operations, including staff scheduling, inventory management, and adherence to health and safety regulations.
  • Financial Performance: Monitor and optimize financial performance, including budgeting, cost control, and revenue growth.
  • Training and Development: Provide ongoing training and development opportunities for staff to enhance their skills and career growth.
  • Quality Control: Maintain high standards of food quality, presentation, and cleanliness throughout the restaurant.
  • Marketing and Promotion: Collaborate with the marketing team to develop and execute promotional activities and events to attract new customers.

Qualifications:

  • Experience as a Restaurant Manager or similar role in a casual dining environment.
  • Strong leadership and team management skills.
  • Excellent customer service and interpersonal skills.
  • Financial acumen with the ability to manage budgets and analyze financial statements.
  • Outstanding organizational and problem-solving abilities.
  • Knowledge of health and safety regulations.
  • Flexibility to work evenings, weekends, and holidays as required.

What We Offer:

  • A competitive salary of $70,000-$80,000 per year, plus performance-based bonuses.
  • A comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for career advancement within a growing company.
  • A supportive and dynamic work environment.
  • Employee discounts on meals.


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