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Cashier and Customer Service Representative

1 week ago


Columbia, Tennessee, United States Food Lion Full time

About Us:

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. With over 82,000 associates serving more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states, we are dedicated to making a positive impact on the lives of our customers and associates alike.

Job Description:

This is a unique opportunity to join our team as a Retail Sales Associate. As a key member of our front end team, you will be responsible for providing exceptional customer service, maintaining store standards, and working collaboratively with other associates to achieve sales goals.

Responsibilities:

  • Deliver exceptional customer service through the achievement of Food Lion customer service standards
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual
  • Maximize sales through excellent customer service
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Report any register malfunction to the Customer Service Manager or MOD
  • Ensure the MVP savings center KIOSK is filled with paper and properly working

Requirements:

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center