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Lead Business Analyst

2 months ago

Oakland, California, United States Rose International Full time

Position Overview

The Senior Business Analyst serves as a pivotal business authority, acting as a bridge between the IT development team and various business units to facilitate the development, enhancement, and implementation of both new and existing systems. This role is crucial in delivering data and reporting solutions that fulfill the informational and performance metrics requirements across multiple business functions.

Key Responsibilities

  • Provide expert consultation to clients, identifying and addressing their business needs.
  • Analyze comprehensive business processes and information requirements of varying complexities, which may involve one or more functional operations of the Company and potentially external entities.
  • Gain a thorough understanding of the client's current and future business landscape, effectively anticipating, identifying, and meeting all business needs.
  • Propose, assess, and document alternative solutions that deliver the most effective resolutions to business challenges, including the initiation of new business initiatives.
  • Anticipate client inquiries and concerns, ensuring timely, professional, and client-focused communication through meetings, status reports, phone calls, and emails, while following through on results.
  • Prepare communications and deliver presentations regarding system enhancements and alternatives.
  • Support clients in the effective utilization of production systems.
  • Respond promptly to client inquiries.
  • Collaborate with team members, supervisors, and client organizations as necessary to ensure seamless system operations, minimizing disruptions to business activities and enabling achievement of business outcomes.
  • Define and document business requirements comprehensively.
  • Develop business cases to support various business initiatives.
  • Prepare and/or review testing plans and conduct quality assessments on test outcomes.
  • Adhere to SOX documentation and other standard process requirements as necessary.
  • Conduct all activities safely and promote safe work practices, attending all safety meetings and training sessions, while complying with all safety best practices.
  • Demonstrate participation in projects of medium to high complexity, taking on leadership roles as required.
  • Exhibit expert technical knowledge in one or more functional areas related to Client business applications, such as CC&B, SAP, etc., and possess project management skills sufficient to coordinate multi-organizational projects.
  • Showcase excellent written and verbal communication skills.

Minimum Qualifications

  • BA/BS in Business Administration, Computer Science, Information Systems, or equivalent professional experience.
  • MBA, CPA, CMA preferred.
  • Demonstrated coursework and/or training in programming languages relevant to Client applications and proficiency in Microsoft Office Suite.
  • 7 to 10 years of experience in similar or related roles.

Equal Opportunity Employer

Rose International is an AA/EEO employer that actively seeks and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, arrest and conviction records, disability, veteran status, or any other characteristic protected by law.

Note: Only those lawfully authorized to work in the designated country associated with the position will be considered. All position start dates and durations are estimates and may be adjusted based on business needs and requirements.