Bakery Clerk

At Kroger, we're committed to delivering exceptional customer experiences through outstanding service. As a Bakery/Deli Clerk, you'll play a vital role in creating a safe and clean environment that encourages our customers to return.

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in the bakery according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
• Adequately prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness and review 'sell by' dates.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, and robot coupe.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customers.
• Stay current with present, future, seasonal, and special ads.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Display a positive attitude.
• Practice preventive maintenance by properly inspecting equipment and notify the appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.

• Customer Service skills
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a current food handlers permit once employed

We're looking for a team member who is passionate about delivering exceptional customer experiences and is committed to maintaining a safe and clean environment. If you're a customer-focused individual with strong communication skills and a positive attitude, we encourage you to apply for this exciting opportunity.