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Sales Associate

4 weeks ago

Milpitas, California, United States Carter'sOshKosh Full time
Customer Experience Expert

Carter's/OshKosh is seeking a Sales Associate to join our team. As a Customer Experience Expert, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will be responsible for greeting customers, answering questions, and assisting with purchases. You will also be responsible for maintaining a safe and clean store environment, including restocking shelves and processing transactions.

Key Responsibilities:
  • Welcome customers and provide assistance with product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program, including credit, to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Requirements:
  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once

What We Offer:
  • A welcoming and inclusive environment that values and optimizes skills and talents
  • Opportunities for professional and personal development to help shape your career
  • Development programs to help you grow in your current role and beyond
  • A competitive compensation package, including a starting rate of $19.25 per hour based on experience and location

About Carter's/OshKosh:
Carter's/OshKosh is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.