Retail Team Member

2 weeks ago


Montgomery, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Specialist. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and safe environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist members with their purchases, including operating cash registers, processing transactions, and answering questions about products and services.
  • Maintain a clean and safe environment, including sweeping and cleaning the parking lot, and ensuring that carts and flatbeds are available and organized.
  • Assist with club pick-up orders, including contacting members to notify them of delayed pick-up times, and ensuring that products are selected and packaged according to company policies and procedures.
  • Resolve member issues and concerns, and promote the company's products and services.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and provide exceptional service to members.
  • Ability to stand for long periods of time and lift up to 25 pounds.
Benefits

As a Member Service Specialist at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health insurance, 401(k), and paid time off.

Additionally, you will have access to our education benefit program, Live Better U, which provides tuition, books, and fees for full-time and part-time associates in Walmart and Sam's Club facilities.



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