Executive Vice President of Operations

1 week ago

Glenshaw, Pennsylvania, United States The Dog Stop LLC Full time
Job Summary

The Dog Stop LLC is seeking an experienced Executive Vice President of Operations to join our team. This is a full-time executive position responsible for overseeing the operational activities of our rapidly growing dog care franchise.

Key Responsibilities
  • Oversee a team of Franchise Support Managers who act as the main line of support for franchisees.
  • Develop and execute policies and strategies to support corporate objectives and the long-term growth of existing franchise partners.
  • Manage and align all resources, including technology and people, to support strategic corporate objectives.
  • Responsible for driving achievement of critical financial targets, including franchise membership sales, renewals, and retention rates in the franchise stores.
  • Be a key point of contact for franchisees and support operational activities for the franchise partners, including accurate and timely reporting of required metrics.
  • Ensure compliance to the franchise and AR agreements.
  • Develop strategic management initiatives; offer input and guidance on decisions regarding expansion or cost containment.
  • Collaborate with parallel The Dog Stop department heads to define and execute strategic, market expansion programs.
  • Responsible for monitoring and tracking the progress of all established goals and KPI's amongst the department heads, while ensuring the distribution of meeting minutes and reports.
  • Liaise with Controller and review the company's financial position overall; examine department-specific financial health/performance, including budgets, cash flow statements, balance sheets, debt information, receivables aging reports, and income statements.
  • Compile financial and operational KPI reports for executives and shareholders.
  • Assist in identifying new revenue opportunities, drafting prospective programmatic budgets, and determining cost effectiveness of prospective service delivery.
Requirements
  • Seasoned sales and marketing executive with a minimum of 10 years at senior management level preferred.
  • Bachelor's degree is required; MBA is an asset.
  • Strong experience in the analysis, implementation, and evaluation of IT systems.
  • Strong ability to manage multiple projects and meet deadlines using strong organization skills.
  • Experience with franchising preferred and/or the dog care industry is a bonus.
Location

This position will be based out of our Pittsburgh corporate office. The successful candidate will need to be in Pittsburgh frequently or relocate to Pittsburgh.

Travel

This position requires 20% travel. The successful candidate needs to be flexible and eligible to travel within the United States and potentially internationally as well.

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