Retail Operations Assistant

4 days ago

Bonney Lake, Washington, United States Chevron Full time
Job Summary

We are seeking a highly motivated and detail-oriented Retail Operations Assistant to join our team at Chevron Stations Inc. (CSI). As a key member of our retail operations team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and supporting the day-to-day operations of our retail facilities.

Key Responsibilities
  • Assist Station Manager in the day-to-day operations of the retail facility, including customer service, inventory management, and cash handling.
  • Maintain oversight of station operations and staff in the Station Manager's absence, ensuring a smooth and efficient customer experience.
  • Provide work direction, motivation, and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI's guidelines and expectations.
  • Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs.
  • Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business Consultant as appropriate.
  • Understand the importance of and ensure all station employees comply with company wage & hour requirements.
  • Support and adhere to CSI's cash/money handling and accountability processes.
  • Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role-model safe behaviors.
  • Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
  • Reliable and predictable attendance.
  • Perform all duties of Customer Service Representative (CSR) as needed.
Requirements
  • Previous experience in a fast-paced retail, food service, or fuel environment, including cash handling and customer service experience.
  • Demonstrated experience operating a cash register, computer console, and other related equipment, tools, and computer software programs & applications.
  • Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
  • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
  • Ability to multi-task in a fast-paced environment.
  • Ability to handle challenging situations professionally, exercising good judgment.
  • Ability to work both independently and in team settings.
  • Strong interpersonal and verbal & written communication skills.
  • High School graduate or equivalent and a minimum 21 years of age.
Benefits
  • Full-time & Part-time shifts available.
  • Direct Deposit with competitive weekly pay.
  • Health & Wellness packages available for purchase.
  • Education reimbursement program.
  • Shift Differential Pay for select shifts and job titles.
  • Management Bonus Program.
  • Loyalty Service time Program.
  • Commuter benefit Program.

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

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