Virtual Support Associate

3 weeks ago


Camden, New Jersey, United States VIRTUA Full time

Job Summary

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We are seeking a highly skilled Virtual Support Associate to join our team at VIRTUA. In this role, you will be responsible for providing exceptional customer service and support to our patients, visitors, and vendors.

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About the Role

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This is a part-time per diem opportunity that requires flexibility and adaptability. As a Virtual Support Associate, you will serve as the first point of contact for our organization, greeting and welcoming individuals from diverse backgrounds. You will provide accurate information, directions, and respond to all telephone inquiries in a professional and courteous manner.

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Key Responsibilities

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  • Coordinate patient registration data and direct patients/visitors to appropriate locations;">
  • Verify staff ID badges;">
  • Enforce visiting hour policy and procedure;">
  • Communicate directions to all locations/departments;">
  • Receive and respond to telephone inquiries and assist visitors with special needs;">
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Requirements

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To be successful in this role, you should have 2 years of customer service experience, strong verbal communication and interpersonal skills, and the ability to work effectively in a team environment. A high school diploma or equivalent is also required.

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About Our Team

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VIRTUA values diversity, equity, and inclusion. We strive to create an inclusive workplace where everyone feels valued and respected. If you share our commitment to delivering exceptional care and service, we encourage you to apply for this exciting opportunity.

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Salary Range: $18-$22 per hour based on location and experience.



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