Sales Associate

4 weeks ago


Birmingham, Alabama, United States The Lovesac Company Full time
Job Overview

We are seeking a highly motivated and customer-focused Sales Associate to join our team at The Lovesac Company in Birmingham, AL. As a Sales Associate, you will be responsible for providing exceptional customer service, identifying customer needs, and promoting our products to meet or exceed sales goals.

Key Responsibilities
  • Utilize our proprietary selling process to greet and acknowledge every customer, demonstrate all products, and maintain outstanding standards of customer service.
  • Offer additional financing options to customers, including Lovesac credit card and secondary financing programs.
  • Consistently educate clients on current promotional offerings and products, while maintaining knowledge of current promotions and products.
  • Maintain inventory integrity and accuracy, protecting company assets at all times.
  • Assist in the execution of promotional campaigns, including product placement and marketing updates, in accordance with Company standards.
  • Partner with store management to ensure customer service issues are resolved and enhance all aspects of customer service, including order management.
  • Participate in maintaining store standards, including merchandising, marketing, store cleanliness, and safety, in accordance with Company operating policies and procedures.
Requirements and Qualifications
  • Minimum of 1-2 years of related sales experience.
  • Results-driven and able to meet or exceed KPIs and goals.
  • Proven time management skills and ability to adapt to a changing business environment.
  • Able to prioritize responsibilities with the appropriate level of urgency and make effective decisions.
  • Superior communication skills, including verbal, written, and interpersonal skills.
  • Demonstrates strong analytical, mathematical, and problem-solving skills.
  • Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
  • Proficiency in Microsoft Office: Word, Excel, and PowerPoint.
What We Offer
  • Flexible hours
  • Paid Time Off & Holiday Pay
  • Sales Incentive Programs
  • 401K Matching Contribution
  • Health Plan Discount
  • Employee Assistance Program
  • Financial Wellness Tools
  • Associate Discounts
  • Pet Insurance

Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours in a work week. In addition, they will be eligible to receive 1 1/2 times their regular rate for any hours worked on company recognized holidays. Eligibility and terms for all benefits listed are as outlined in Lovesac's policy and plan documents.

We are committed to creating a culture that values diversity, equity, and inclusion. We believe that everyone deserves to be treated with respect and dignity, and we strive to create a workplace that is welcoming and inclusive for all.

At Lovesac, we are passionate about providing exceptional customer service and creating a unique shopping experience for our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.


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