Lead Observability Solutions Architect

4 weeks ago

Stamford, Connecticut, United States Gartner Full time

We are Gartner, a world-leading research and advisory company. Our mission is to provide actionable, objective insights to help enterprise leaders succeed.

As Director, Observability, you will lead our Observability team in monitoring our critical applications and infrastructure across a wide array of technologies and platforms.

Salary: $140,000 - $200,000 per year, depending on experience

About the Role

The Director will provide leadership and direction of the Observability team to ensure appropriate and reliable monitoring of our critical applications and infrastructure in a rapidly evolving hybrid landscape.

  1. Drive and enhance the strategy for Observability for Gartner IT, including acquisition, delivery, analysis, and visualization of metrics, logs, and traces.
  2. Ensure the team is collecting the right metrics at the right frequency and the data is readily available/consumable for alerting, reporting, and analysis.
  3. Directly collaborate with senior management and key partners to understand business requirements, help drive alignment and prioritization, and build thoughtful solutions to achieve collective goals.
Responsibilities
  • Manage resource assignment and project prioritization for the Observability team.
  • Determine relevant KPIs to measure the team's ability to complete work requests and projects in a timely manner.
  • Ensure tight integration of best-of-breed observability platforms and seek opportunities to further enhance and simplify service offering for our key stakeholders.
  • Collaborate with a cross-functional team of dev, ops, and architects to understand complex application architectures in order to design an effective top-down Observability strategy for holistic service visibility.
Requirements
  1. Bachelor's degree in Computer Science or related discipline, or equivalent work experience.
  2. 12+ years of information technology experience, with a desired 7+ years in a relevant critical Observability/Monitoring leadership role or similar position.
  3. Experience with designing and engineering solutions to monitor critical systems and network infrastructure across a wide array of technologies and platforms.
What We Offer
  • Competitive compensation package, including base salary and bonus.
  • Limited growth and learning opportunities.
  • Ongoing mentorship and apprenticeship programs.
  • A collaborative and positive culture with diverse teams of professionals.
  • A chance to make an impact by contributing directly to our strategy.
  • A hybrid work environment with flexibility and support for remote work and collaboration with colleagues.
About Gartner

Gartner guides the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

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