Patient Care Coordinator Part Time

2 weeks ago


Jacksonville, Florida, United States BJ's Wholesale Club Full time
Job Summary

BJ's Wholesale Club is seeking a Patient Care Coordinator to assist in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of-the-art optical and telemedicine equipment. The ideal candidate will be passionate about delivering outstanding patient care experiences and assisting the team in growing the number of exams delivered.

Key Responsibilities
  • Assist in scheduling eye exam appointments and entering patient information and history into systems in accordance with provided HIPAA training.
  • Obtain patient medical history, conduct eye health tests, and assist in facilitating interaction between patients, technicians, and doctors via live video conferencing.
  • Communicate doctor recommendations to opticians and work in partnership with optical team members to facilitate exam bookings and eyewear sales.
  • Match eyewear solutions to patient needs and transition patients from exam to product selection.
  • Deliver sales and metric goals by educating patients on the benefits of available products and recommending those that will improve their visual needs.
Requirements
  • High school diploma, college degree, and/or big box wholesale, retail, optical, and/or medical experience.
  • Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment.
  • Strong verbal communication skills and engaging personality to communicate with a diverse patient base.
  • Knowledge of optical products and business practices preferred, but not required.
Work Environment

The Patient Care Coordinator will work in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. The position requires standing for most of the time and occasional lifting of objects up to 20 pounds.

Compensation

The pay range for this position is starting from $20.00 per hour.



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