Customer Service Representative

5 days ago


Morgan Hill, California, United States Walmart Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Walmart. As a key member of our General Merchandise team, you will be responsible for providing excellent customer service and ensuring that our customers receive accurate and timely assistance.

About the Role

This role involves working in a fast-paced retail environment where you will be required to walk up to 5 miles each day while fulfilling online customer orders. You will review customer orders, locate and select merchandise on the salesfloor, and ensure that customer orders are filled accurately.

Key Responsibilities

  • Provide exceptional customer service and resolve customer complaints in a professional manner
  • Review and process customer orders efficiently and accurately
  • Work effectively in a team environment to achieve sales goals and objectives
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions

Benefits

We offer a competitive salary and a range of benefits to support your physical and mental well-being, including access to healthcare, paid time off, and opportunities for career development and advancement.



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