SharePoint Administrator ll

5 days ago

Waterloo, Iowa, United States CPM Holdings, Inc. Full time
SharePoint Administrator ll

We are seeking a highly motivated and detail-oriented SharePoint Admin to join our dynamic team. As an SharePoint Administrator ll, you will play a critical role in ensuring the smooth operation of our organization's software applications.

Key Responsibilities:
  • Technical Support: Install, configure, and upgrade SharePoint systems to ensure optimal performance and security.
  • Problem Resolution: Investigate and analyze application-related issues, identifying root causes and implementing permanent solutions.
  • Documentation: Create and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to assist end-users and internal teams.
  • Training: Conduct training sessions for end-users to promote self-service and enhance overall system understanding.
  • Collaboration: Work closely with cross-functional teams, including development, quality assurance, and IT, to communicate user needs, system requirements, and facilitate seamless application integration.
  • Monitoring and Reporting: Monitor application performance, identify potential issues, and proactively address them to minimize downtime.

Requirements:

  • 5-10 years experience in SharePoint Administration.
  • Strong knowledge of software applications, troubleshooting methodologies, and remote support tools.
  • Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical users.
  • Familiarity with ticketing systems and IT service management (ITSM) processes.
  • Ability to work independently and collaboratively in a fast-paced environment.

About CPM Holdings, Inc.

CPM Holdings, Inc. is an equal opportunity employer with a firm commitment to diversity and inclusion. We are a dynamic organization dedicated to making a significant impact on our industries and communities. If you are driven to lead transformative change, consider joining our team as the SharePoint Administrator ll.

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