IT Support Specialist

1 week ago


Worthington, Minnesota, United States ReqRoute Inc Full time
Job Title: Desktop Support Technician

ReqRoute Inc is seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our clients. This includes troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing training and documentation to clients.

Key Responsibilities:
  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with hardware and software
  • Install and configure hardware and software
  • Provide training and documentation to clients
  • Collaborate with other team members to resolve complex technical issues
Requirements:
  • 2+ years of experience in a technical support role
  • Strong knowledge of hardware and software troubleshooting and repair
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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