Customer Service Representative

2 weeks ago


Green Bay, Wisconsin, United States ValorVIP Full time
About ValorVIP

At ValorVIP, we are committed to delivering exceptional customer experiences and driving business performance. We believe in creating a culture of excellence, where our team members can grow and thrive.

Job Overview

We are seeking a Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be the face of our company, providing top-notch service to our customers and resolving their issues in a timely and professional manner.

Responsibilities
  • Answer incoming customer calls and resolve issues promptly and professionally
  • Process payments and handle new account setups
  • Collaborate with colleagues to improve overall customer experience
  • Complete end-of-day/shift deposits and balancing reports
Requirements
  • High school diploma or equivalent required
  • Experience with data-entry utilizing a computer preferred
  • Excellent communication and interpersonal skills
  • Ability to work shifts that include weekends
  • Cash handling experience on a computerized system


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