Medical Scheduler
2 weeks ago
As a Patient Care Technician at Talent Software Services, you will play a vital role in ensuring the smooth operation of our healthcare facilities. Your primary responsibilities will include scheduling services, procedures, and appointments by obtaining demographic and clinical information. You will work collaboratively with physicians' office staff and other members of the patient processing team to provide exceptional customer service.
Key Responsibilities:
• Schedule services, procedures, and appointments by obtaining demographic and clinical information.
• Collaborate with physicians' office staff and other members of the patient processing team to ensure maximum customer relations.
• Handle all incoming telephone calls in a prompt and courteous manner, transferring calls to the appropriate person or taking detailed messages.
• Schedule patients' appointments in-person at the reception desk or over the telephone.
Requirements:
• 1 year of experience in a similar or related field (i.e., physician's office, scheduler, etc.).
• Experience in obtaining insurance verification, referrals, and authorizations.
• Experience with medical terminology and basic medical record processes.
• Prior hospital or Ambulatory experience.
• 1 year of Scheduling experience.
• Experience with computerized scheduling or relational databases.
Certifications:
BLS Required
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