Lockbox Processor

Job Summary

PNC Financial Services Group is seeking a skilled Lockbox Processor to join our team. As a Lockbox Processor, you will play a critical role in processing and reconciling transactions in accordance with established policies and procedures.

Key Responsibilities

• Extract remittances based on standard operating procedures and maintain specific productivity and quality levels.
• Process and/or reconcile transactions in accordance with established policies and procedures.
• Ensure the appropriate materials, documentation, and capacity are available to complete transactions.
• Confirm equipment is operational, if applicable.
• Provide feedback on workflow and work received.
• Review transactions and related documents and verify work processes to ensure completeness, accuracy, and conformance to established service levels and applicable policies and procedures.

Requirements

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Preferred Skills

• Data Entry
• Process Improvements
• Risk Mitigation Strategies
• Standard Operating Procedure (SOP)
• Work Processes

Competencies

• Accuracy and Attention to Detail
• Managing Multiple Priorities
• Operational Functions
• Standard Operating Procedures

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension, and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [accommodation email]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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