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Member Service Representative

2 months ago

Herriman, Utah, United States Utah Community Credit Union Full time
Job Summary

Utah Community Credit Union is seeking a highly skilled and customer-focused Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities
  • Member Service Transactions: Process member service transactions, including deposits, withdrawals, loan payments, and account maintenance, in accordance with established policies and procedures.
  • Account Maintenance: Open and close accounts, initiate wire transfers, cash checks, and perform other account-related tasks.
  • Member Communication: Respond to member inquiries, resolve issues, and provide information on credit union products and services.
  • Relationship Building: Build and maintain relationships with members, providing them with exceptional service and ensuring their needs are met.
  • Team Collaboration: Work collaboratively with other team members to achieve goals and objectives.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: 1-3 years of experience in a similar role.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in computer applications.
Working Conditions

This is a full-time position, and the successful candidate will be required to work a regular and predictable schedule. The credit union offers a competitive salary and benefits package.