Patient Access Lead

3 weeks ago


Ottawa, Illinois, United States OSF HealthCare Full time
Job Summary

We are seeking a highly skilled Patient Access Lead to join our team at OSF HealthCare. This role will serve as a dedicated resource for multiple functional areas, providing expertise in revenue cycle management and patient access.

Key Responsibilities
  • Ensure accurate and complete patient medical records
  • Develop and implement process improvements to enhance revenue cycle efficiency
  • Collaborate with cross-functional teams to resolve complex issues and escalate as needed
  • Provide exceptional patient service and create a positive first impression of OSF's services
Requirements
  • High School diploma or equivalent required; Bachelor's degree in Business Administration or Healthcare-related field preferred
  • 1 year of experience in a healthcare or public health setting, with a focus on patient registration, scheduling, insurance benefits, or financial assistance programs
  • Excellent interpersonal and communication skills, with proficiency in Microsoft software
  • Strong analytical and problem-solving skills, with attention to detail
Preferred Qualifications
  • Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers
  • Knowledge of medical terminology
  • HFMA CRCR certification

OSF HealthCare is an Equal Opportunity Employer.


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