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Senior Field Service Engineer

2 months ago

Plano, Texas, United States APPLIED MATERIALS Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Applied Materials. As a Field Service Engineer, you will be responsible for installing, maintaining, and upgrading our cutting-edge equipment at customer sites around the globe.

Key Responsibilities
  • Install and maintain leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance as needed.
  • Use advanced troubleshooting and problem-solving skills to resolve complex equipment issues, leveraging company diagnostic tools and documentation.
  • Generate, follow, and approve documented procedures and published task plans to ensure seamless execution.
  • Lead projects, document progress, and communicate with customers and internal business units on project status.
  • Complete required job documentation, safety training, and procedures for processing parts.
  • Represent Applied Materials professionally to customers, embodying a "customer-first" mindset.
  • Satisfy company and customer on-site requirements, including safety, environmental, and COVID-19 guidelines.
  • Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.
Requirements
  • An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience.
  • Ability to read electrical and mechanical schematics, and advanced knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • Clear and effective written/verbal communications skills, with an emphasis on documenting details, and proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
  • Strong knowledge of hand tools and proper usage, including a digital multimeter.
  • Advanced knowledge of wafer processing parameters.
  • Extensive knowledge of Applied Materials systems and company processes.
  • Project management skills, and ability to lead key customer and internal product meetings.
Preferred Qualifications
  • 7–10 years of work experience in the semiconductor industry or another equipment support industry.
What to Expect

You will work on rotation and in shifts to ensure ongoing support for our customers. This role requires the ability to lift at least 35 lbs, work in a clean room environment, and sit, stoop, kneel, crouch, twist, reach, and stretch to reach equipment when needed.

You will need a valid driver's license and passport. As an employee of Applied Materials, you will qualify for a comprehensive benefits package, including top-tier medical, dental, and vision plans, disability insurance, life insurance, retirement, paid time off, health and wellness programs, career development and mentoring, and more.