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Senior Management Assistant

2 months ago

Madison, Wisconsin, United States PCRK Group Full time
Job Overview

We are seeking a highly motivated and experienced Business Manager to join our team at PCRK Group. As a key member of our management team, you will play a vital role in supporting the Senior General Manager with overseeing the day-to-day operations of our clinic location.

Key Responsibilities
  • Assist the Senior General Manager in managing the overall operations of the clinic, including staff supervision, customer service, and sales.
  • Develop and implement strategies to improve operational efficiency, customer satisfaction, and sales growth.
  • Collaborate with the management team to achieve business objectives and goals.
  • Provide training and guidance to staff members to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
Requirements
  • Minimum 2 years of experience in a management or assistant management role in a retail or spa setting.
  • Proven track record of success in sales, customer service, and staff management.
  • Strong administrative and back-office skills, including experience with scheduling, inventory management, and financial reporting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and management.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
Benefits
  • Competitive hourly rate and bonus opportunities.
  • Excellent medical, dental, and vision insurance plans.
  • Paid time off and comprehensive 401k package.
  • 40% discount on products and services.
  • Employee referral bonuses and free massage/skincare services monthly.