General Manager-School Nutrition- Hartford, CT

1 week ago

Hartford, Connecticut, United States Whitsons Culinary Group Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our school nutrition programs in Hartford, CT. The successful candidate will be responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program, ensuring compliance with USDA regulations, and managing a team of subordinate Team Members.

Key Responsibilities
  • Maintain systems and procedures for the ordering, receiving, storing, preparing, and serving of food-related products, as well as menu planning and development using Whitsons approved systems and policies.
  • Manage the program within all budgetary guidelines established by Whitsons.
  • Motivate, train, and manage subordinate Team Members.
  • Provide the necessary tools for the team to perform at a satisfactory level.
  • Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies.
  • Ensure compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection.
  • Develop budgets and operational financial forecasts and explain variances.
  • Ensure that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained.
  • Coordinate and supervise all production, merchandising, quality, and cost control, labor management, and Team Member training.
  • Recruit, hire, develop, and retain team using Company required systems, procedures, and policies.
  • Participate in all wellness and nutrition committees and meetings.
  • Must spend 80% of workday in the schools observing and supporting team.
  • Conduct recurring inventory; maintaining records to comply with Whitsons, government, and accrediting agency standards.
  • Control all expenses such as food cost, labor cost, and operating expenses while providing exceptional customer service.
  • Manage all purchasing and utilization of government commodities including processed goods.
  • Prepare location for internal QA audit by using the "Check Yes" tools.
  • Execute all marketing promotions applicable to the district according to the marketing calendar. Ensure marketing, merchandising in place effectually and current at all times.
  • Maintain an 80% or above score on the Whitsons Internal Audit and show increased improvement each year.
  • Adhere to all company and district policies and ensure that entire team understands and follows them.
Additional Duties and Responsibilities
  • Coordinate activities with other internal departments, participate in management team meetings, interface with Vendors and key service users within client organization.
  • Ensure marketing, merchandising in place effectually and current at all times.
  • Look for opportunities to implement new products and services which support sales growth and client retention.
  • Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client.
  • Manage collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collect all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email.
  • Conduct monthly cook meetings with secondary leads/cooks regarding menu offerings.
  • Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation.
  • Perform additional duties as assigned by District Manager from time to time.
Requirements
  • Bachelor's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field.
  • ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances.
  • Proficiency in all Microsoft Office applications is required.
  • Able to learn new programs easily and quickly.
  • 3 years' experience in Food Service Management as a Manager/Director required.
  • Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development.
  • Culinary background is required - Must have a passion and an interest in food.
  • Working knowledge of cooking procedures and recipe adherence and scaling.
  • Must have demonstrated experience developing talent and managing multiple priorities.
  • Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall.
  • Ability to effectively communicate verbally, electronically, and written with clients, parents, students, and support staff.
  • Must possess excellent time management and organizational skills.
  • Bilingual Spanish is highly desirable.

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