Front Desk Ambassador

2 weeks ago


Rockland, Maine, United States Planet Fitness Full time
About the Job

We are looking for a highly organized and detail-oriented individual to join our team as a Front Desk Ambassador. In this role, you will be responsible for managing front desk activities, checking members in, and providing exceptional customer service.

Key Responsibilities
  • Greet members and guests, provide exceptional customer service, and make them feel comfortable and welcome
  • Answer phones in a friendly manner and assist callers with various questions
  • Check members in, tour and sign up new members, log amenities, and communicate updates and events to members and guests
Requirements
  • Positive friendly attitude
  • Must be 18 years of age or older
  • Basic computer proficiency with an eye for accuracy
  • Punctuality and reliability is a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers

Estimated Salary: $50,000 - $70,000 per year



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