Customer Experience Strategist

5 days ago


Cape Coral, Florida, United States Insite Managed Solutions Full time
Job Title

Customer Experience Strategist

About the Role

We are seeking a highly skilled Customer Experience Strategist to join our team at Insite Managed Solutions. As a key member of our CX advisory group, you will play a critical role in guiding our clients through transformative customer experience initiatives.

Responsibilities
  • Develop and implement tailored CX solutions to meet client objectives.
  • Manage client engagements and a portfolio of accounts to ensure alignment with business goals.
  • Collaborate with internal stakeholders to align client strategies with operational effectiveness.
Requirements
  • 5+ years of experience in Business Process Outsourcing.
  • Proven ability to identify, scope, and secure new opportunities within client accounts.
  • Experience presenting to senior executives and facilitating discussions to guide strategic decisions.
Compensation

$110,000 - $140,000 per year, depending on experience.



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