Supply Chain Operations Manager

4 days ago


San Antonio, Texas, United States Christus Health Full time

At Christus Health, we are dedicated to providing exceptional patient care and service excellence.

The estimated salary for this role is $55,000 - $65,000 per year, based on the market trends and location.

About the Job

We are seeking a highly skilled Supply Chain Technician Lead to join our team. As a key member of our supply chain department, you will be responsible for supporting department processes by providing excellent customer service and process knowledge to other associates.

  • This includes overseeing and/or completing tasks associated with inventory control such as scanning products, picking orders, and restocking par carts, inventory locations, and point of use systems.
  • You will also be responsible for receiving supplies, verifying data accuracy, re-ordering supplies, and troubleshooting critical supply issues.

The ideal candidate will have 3-4 years of relevant work experience and 2 years of supply chain experience. A high school diploma or equivalent is preferred, along with computer skills and medical product knowledge.

About the Responsibilities
  1. Meet expectations of applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  2. Perform Supply Chain Technician and Supply Chain Technician Senior tasks.
  3. Master INFOR modules appropriately, including Par Specialist, Purchasing Receiver, Inventory Management, Warehouse Clerk, and Mobile Supply Chain Mgmt.
  4. Provide critical thinking skills related to tasks and operation to provide excellent service and lead required processes ensuring accuracy and policy requirements.
  5. Troubleshoot critical supply order issues and needs, providing status, ETA, and/or options, communicating with leadership as necessary.
  6. Research options for product availability from alternate vendors, CHRISTUS facilities, or external entities during critical outages, set up transport as appropriate.
  7. Understand and review all Supply Chain and ancillary technology systems for appropriate action.
  8. Assist leadership in determining appropriate subs as needed by working with other MM staff, system leaders, and local clinical staff.
  9. Assist with Contract Launch Packet rollouts by providing verification of process steps.
  10. Make appropriate changes to pars as directed by leadership.
  11. Support supply chain and clinical staff with a high level of product knowledge.
  12. Perform receiving functions and interface with Procurement as assigned.
  13. Respond to requests from INR/RNI team.
  14. Provide excellent customer service.
  15. Communicate changes to customers and staff as appropriate.
  16. Knowledgeable of MS Office Suite/Supply Chain Applications.
  17. Must meet deadlines in fast-paced environments.
  18. Must be able to adapt to different situations while maintaining exceptional decision-making skills.
  19. Must be able to communicate effectively, both verbally and in writing.
  20. Other duties as assigned by management.
About the Requirements

The ideal candidate will have:

  • A High School Diploma or equivalent preferred.
  • 3-4 years of relevant work experience preferred.
  • 2 years of supply chain experience preferred (IC, Procurement, Planning, Operations).
  • 1 year of demonstrated computer experience preferred.
  • Medical product and equipment knowledge preferred.
  • Hospital supply chain experience preferred.


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