Senior Field Security Specialist

3 days ago


Santa Ana, California, United States Allied Universal® Technology Services Full time
Company Overview

Allied Universal Technology Services is a global leader in security technology, pioneering innovative solutions to safeguard clients and communities. Our diverse workforce thrives on innovation and inclusivity, fostering a culture of excellence and growth.

About the Role

We are seeking a Senior Service Technician to join our dynamic team. This individual will be responsible for installing, maintaining, and troubleshooting access control equipment and IP-based video systems at commercial client sites.

Job Description

The Senior Service Technician will travel to client sites to service, repair, troubleshoot, and detect access control equipment and IP-based video security systems, including electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems.

Key Responsibilities:
  • Troubleshoot system installations to identify issues and apply effective resolutions consistent with company installation standards.
  • Detect and repair physical security systems as required to ensure operability and compliance with applicable building codes.
  • Apply documentation for tracking service-related issues.
  • Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment, and CCTV testing devices.
  • Establish effective working relationships with internal and external customers.
Requirements

To succeed in this role, you should possess:

  • A valid State Driver's License; willingness to travel to client sites.
  • Available for scheduled 'on-call' duties to respond to emergency service calls.
  • 5+ years of field experience in servicing, programming, and troubleshooting access control systems (AMAG, Genetec, Lenel) and video management systems (Milestone, Axis, Avigilon).
  • Strong troubleshooting skills, mechanical and electronic aptitude.
  • Capable of lifting up to 50lbs and working on ladder heights of up to 16'.
Benefits

This position offers a competitive salary range of $32.00 - $37.00 per hour, comprehensive benefits package, including medical, dental, vision, basic life insurance, AD&D, disability insurance, enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements, eight paid holidays annually, five sick days, and four personal days, vacation time offered at an accrual rate of 3.08 hours biweekly.



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