FedEx Delivery Driver

1 month ago

Bedford Park, Illinois, United States TRANSONE LLC Full time
Job Summary

As a FedEx Delivery Driver, you will play a vital role in ensuring packages reach homes and businesses on time. You'll be responsible for making deliveries and pickups across a designated territory, interacting with customers, and upholding the highest standards of professionalism and safety.

Key Responsibilities
  • Safe Operation of Company Vehicles: Master the safe operation of assigned company vehicles, adhering to all traffic regulations and company safety protocols. Maintain a clean driving record.
  • Efficient Delivery and Pickup: Deliver and retrieve packages with accuracy and speed, following designated routes and optimizing for efficiency. Handle packages with care to prevent damage.
  • Shipment Verification: Carefully inspect packages to ensure they meet FedEx service requirements, including verifying addresses, labeling, and appropriate packaging.
  • Exemplary Customer Service: Provide friendly and helpful customer interactions. Answer questions, resolve basic issues, and escalate concerns as needed. Project a professional demeanor in all customer communications.
  • Organization and Record Keeping: Keep meticulous track of deliveries and pickups. Maintain accurate logs of packages and customer signatures.
  • Problem Solving: Identify and resolve unexpected issues, such as incorrect addresses or delays, demonstrating adaptability and initiative.
  • Vehicle Maintenance (as needed): Perform basic vehicle inspections and report any maintenance needs promptly. Maintain a clean and organized vehicle.
Qualifications
  • High School Diploma/GED: A high school diploma or equivalent is required.
  • Valid Driver's License: Possess a valid driver's license appropriate for the type of vehicle assigned. A clean driving record is essential.
  • Physical Requirements: Demonstrate the ability to consistently lift packages of up to 150 lbs. Be capable of maneuvering heavier packages with the use of dollies, hand trucks, or assistance from others.
  • Strong Communication: Possess excellent verbal communication skills for customer interactions and collaborative problem-solving.
  • Professionalism: Project a neat and professional appearance, as this is a customer-facing role.
Desired Skills and Traits
  • Prior Delivery Experience: Experience in delivery or transportation roles is a plus.
  • Knowledge of Local Area: Familiarity with the city and surrounding areas will be an asset for efficient routing.
  • Customer Focus: Demonstrate a genuine commitment to providing positive customer experiences.
  • Attention to Detail: Meticulously check and verify package and address information.
  • Time Management: Ability to prioritize tasks, maintain a schedule, and meet deadlines.
Benefits of Working at FedEx
  • Competitive Compensation Package
  • Potential for Growth and Advancement within the Company

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