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Evening Concierge/Receptionist

2 months ago

Bradenton, Florida, United States Inspired Living at Lakewood Ranch Full time
Job Overview

Welcome to Inspired Living at Lakewood Ranch. We are currently in search of a dedicated Concierge to join our team in the evening shift.

At Inspired Living, we prioritize the growth and development of our team members. Our commitment to fostering a supportive environment ensures that everyone feels appreciated and motivated to excel.

The Concierge serves as the initial point of contact for visitors, delivering outstanding customer service through both phone and face-to-face interactions. This role involves warmly welcoming guests, addressing inquiries from residents and their families, and providing assistance to the sales and marketing teams as well as the business office. Attention to detail and creativity are essential in crafting a welcoming atmosphere for all who enter.

Benefits of Joining Inspired Living:

  • Comprehensive Medical, Dental, and Vision coverage
  • Generous Paid Time Off
  • 401k Retirement Plan with Life Insurance options
  • Team Member Assistance Program

Key Responsibilities:

  1. Assist residents, families, and visitors with inquiries or concerns, ensuring a positive experience; greet all guests and manage incoming calls professionally.
  2. Oversee the entry area for visitors and guests, providing direction as needed; handle incoming calls and messages, manage packages for residents, and maintain a clean and inviting lobby environment.
  3. Support Sales & Marketing efforts by managing inquiries, facilitating tours, and assisting with marketing materials as needed.
  4. Contribute to the Business Office by helping with new resident documentation and maintaining resident files while ensuring confidentiality.
  5. Encourage resident participation in community activities.
  6. Adhere to and communicate company policies and procedures.
  7. This job description outlines the primary duties; additional responsibilities may be assigned as necessary.

Qualifications:

  • High School Diploma or equivalent is required.
  • A minimum of six months experience in a receptionist or similar role is preferred.
  • Familiarity with Microsoft Word and Excel is advantageous.
  • Strong verbal and written communication skills are essential.
  • Ability to communicate effectively in person and over the phone.

Join us at Inspired Living and discover why we are recognized as a great workplace.

Job Posted by ApplicantPro