Senior Sales Specialist

1 month ago


Orland Park, Illinois, United States REI Full time
Overview

At REI, we're dedicated to helping people discover, build, and celebrate better ways of working in the world. Our team is seeking a Senior Store Sales Specialist to be the face of the Co-op, interacting with REI Members and Customers daily and serving as a bank of knowledge on all products, equipment, assortments, and services.

Responsibilities and Qualifications
  • Engage in REI Sales and Service Training to drive sales and customer satisfaction.
  • Prepare store displays, coordinate stocking processes, and handle merchandise with attention to detail.
  • Adjust visual presentations to inventory levels, new products, and promotions to drive sales and engagement.
  • Monitor inventory accuracy, price accuracy, and product stock levels to ensure a seamless customer experience.
  • Train and mentor new staff to ensure a smooth onboarding process.
  • Partner with Department Managers to achieve goals and daily expectations.
Your Qualities
  • Retail sales and customer service experience, with a passion for the outdoors and a commitment to delivering exceptional customer experiences.
  • Open availability to work a flexible schedule, with a willingness to adapt to changing business needs.
  • Excellent communication and relationship-building skills, with the ability to build strong relationships with colleagues and customers.
  • Able to work in a fast-paced environment, with a strong attention to detail and a commitment to quality.
Benefits

At REI, we offer a comprehensive benefits package, including a generous employee discount, access to health benefits, a retirement savings plan, and accrued time off. We're committed to creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day.



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