Rental Delivery Operations Manager

3 weeks ago

CO United States Beaver Creek Ski Resort Full time

Job Summary:

The Rental Delivery Supervisor is responsible for overseeing the operations of a high-volume, seasonal rental operation, ski and snowboard repair/tuning center, and servicing the entire resort. This role requires a strong leader who can manage a team of up to 50 frontline staff and a leadership team of 5-6.

Key Responsibilities:

  • Oversee all aspects of retail/rental operations, including managing through uncertainty and change positively.
  • Manage a team of up to 50 frontline staff and a leadership team of 5-6.
  • Provide consistent and direct feedback, coaching, and guidance to team members.
  • Drive professional development in yourself and others.
  • Design, execute, and track training plans for associates starting with their first day.
  • Ensure department and staff have all necessary supplies.
  • Meet with other departments and committees to ensure department alignment with initiatives.
  • Create operational plans for special events, groups, and holidays.
  • Identify sales opportunities and create plans accordingly.
  • Manage retail inventory, rental inventory, and supplies with cost management in mind.
  • Hire staff and process payroll through a digital platform.

Requirements:

  • Minimum 2 years of leadership experience.
  • 2 years of retail/rental experience preferred.
  • 2 years of resort experience in a management role.
  • Knowledge and passion for snowsports.
  • Bachelor's Degree preferred.

Compensation:

The expected pay range is $23.76 per hour. Individual compensation decisions are based on a variety of factors.

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