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Healthcare Reception Specialist
2 months ago
At TD THERAPY SERVICES, LLC, we are dedicated to providing outstanding care to our clients. We are currently seeking applications for the role of Healthcare Reception Specialist, a vital position within our dynamic therapy clinic. Candidates with over 4 years of experience in a medical front office environment and proficiency in insurance verification are preferred.
Key Responsibilities
- Manage scheduling and coordination for Physical Therapy services.
- Build and maintain positive relationships with therapists, receptionists, nurses, and other staff.
- Handle insurance eligibility checks and authorizations.
- Oversee patient health information and maintain accurate chart management.
- Ensure smooth clinic operations and organization.
Core Values
- We prioritize exceptional treatment for all individuals.
- We embody humble confidence.
- We operate as a unified team.
- We strive for personal and collective growth.
- We take ownership of our responsibilities.
The Healthcare Reception Specialist plays a crucial role in maintaining clinic efficiency by managing a variety of tasks that require meticulous attention to detail. This position involves juggling schedules and frequently coordinating appointments for multiple therapists while making necessary adjustments. The ideal candidate will be a proactive problem-solver and an effective communicator, responsible for collecting essential information from patients and healthcare providers promptly and accurately, all while focusing on client satisfaction.
- Flexible scheduling options available; Monday to Friday, during standard business hours.
- Outpatient clinic environment supporting a dedicated Physical Therapy team.
- Comprehensive benefits package available after a specified period, including Medical, Dental, Vision, Vacation, Holidays, and Sick leave.
Desired Skills and Qualifications
Mental Capacity (skills, learned abilities, training, experience, knowledge)
- Prior experience in a medical clinic with a strong ability to efficiently schedule multiple providers.
- Thorough knowledge and experience in insurance verification and eligibility processes.
- Proficiency in Microsoft Word, Excel, PowerPoint, Gmail, and Zoom.
- Exceptional organizational and multitasking skills.
Physical Capacity
- Ability to maintain focus and work at a computer for extended periods.
- Bring a positive attitude to the workplace each day.
- Engage in tasks that support clinic organization and the therapy team.
Emotional Capacity
- Deliver outstanding service to both internal and external clients.
- Demonstrate a willingness to assist and serve others.
- Contribute to a culture of accountability and teamwork.
- Work independently while adapting to diverse audiences.
- Exhibit flexibility and readiness to adapt to changing circumstances.
- Openly acknowledge mistakes and seek assistance when needed.
- Actively participate in discussions and share insights respectfully.
- Engage with colleagues in a warm and inviting manner.
Time Capacity
- Complete assigned tasks and projects within designated timelines.
- Demonstrate effective time management and productivity for personal and team goals.
- Commit to a full-time schedule to manage clinic operations and support the therapy team.
